Mary E Moyer MD Family Practice at 3251 North Windsong Drive in Prescott Valley, Arizona

Customer Reviews about Mary E Moyer MD Family Practice

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  Rude staff as others have stated. Not exactly sure of Dr. Moyer personally as I never got past the rude staff on the telephone. I asked to make an appointment with Dr Moyer for my yearly physical as I am new to the Prescott area. Over one week from my original request a staff member of the office called to say that I would have to come in and see a RN for a "checkup" before the Dr. would decide wether or not to see me. When I asked what does a "checkup" consist of the staff on the telephone did not know and could not answer my questions. She then transferred me to a second staff member who preceded to lecture me on the definition of what a RN, provider, medical assistant and a physicians assistant was as I was told any one of these would do my "checkup" I listened patiently and again asked what exactly is a "checkup" and specifically who will be doing this "checkup". I guess a potential new customer is not allowed to ask questions at this office as the person on the telephone not only did not answer my basic questions, but acted flustered as if I was wasting her time and rudely said "I guess this Dr's office is not for you" She then hung the telephone up on me while I was in mid sentence. Maybe Dr. Moyer is a nice person, I guess I will never know. What I can tell you though, is that when it comes to one's health I take this issue very seriously and feel Dr's and their staff should make every effort to answer any and all questions, not treat you as if you are ignorant and you are wasting their time. Patient beware!
  June 12, 2017

  by jakefortyeight

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About Mary E Moyer MD Family Practice in Prescott Valley